FAQ

Here are the most common questions I could think of However if something is not covered then please feel free to send me an email with your question.

How long will my helmet take to arrive?

DIY KITS

A full DIY helmet kit including all parts takes around 100 hours to print. We like to dispatch within approximately 1-2 weeks. Depending on high demand however or mechanical difficulties waiting times may take up to 6 weeks so please be patient with us while we get the bets quality for your print.

FINISHED HELMETS

A finished helmet takes around 100 hours to print and around 2-5 days to post process, paint and finish. However, we are almost always working on multiple helmets at once and we don’t like to rush. We prefer to take our time so we can give whatever we’re working on our full attention. This means a helmet takes approx. 3 weeks from start to finish. In an ideal world, we like to dispatch within 3-4 weeks of ordering. Depending on high demand however or mechanical difficulties waiting times may take up to 6 weeks so please bare with us.

How can a helmet be out of stock?

It can’t! We can print an infinite number of helmets however, the nature of 3D printing is not a fast process having on average 100 hours of printing per helmet. We will mark certain items out of stock if we have a backlog of orders to catch up on. Also, finished helmets take a great deal of hours and energy so we tend to work on these in batches and we may also take these down completely from time to time to recuperate.

How long does it take to ship my order?

We will email you once your order has been dispatched.

UK - We post by Royal Mail Special Delivery, tracked and insured or EVRi Next day, 1-2 working days.

EUR - Royal Mail International, tracked and insured or EVRi 3-5 days.

US - Royal Mail International, tracked and insured 3-11 days.

Worldwide - US - Royal Mail International, tracked and insured 3-11 days.

Do you ship worldwide?

Yes! Shipping rates are calculated at the checkout. We also use the Global Shipping program through our ebay store. In this case, we send a tracking number to mark transit to their dispatch warehouse where ebay then takes over to issue your tracking and ship your package to you.

Some parts were damaged in shipping what now?

Dang! Although we take great care to get your items to you in perfect condition, we cannot control angry posties around the world! Please email me and I will arrange replacements to be sent out asap.

Do you sell finished helmets?

Yes I do! It is a bit more of an exclusive service. As using 3D prints to make finished helmets is a very loveable but time consuming process, I may take this feature down from time to time. I may also move into more efficient production options in the future like helmet casting and vacuforming. If the option is there on the site, it means I’m open!

3D Files

Are the files pre split of whole?

They are whole. I sometimes also provide them split. Everyones printers are different sizes so I provide whole models for you to cut in the way that suits you and your printer model. This is easily done, I use a free program called ‘Meshmixer’ and I have a free video showing you how to use it Here.

Are the files 1:1 scale?

Yes. I design them around my own head which is a fairly small/average 56cm circumference (measured at the brow). I usually design with some extra room for larger headed people as the standard seems to be 60cm circumference both here in th Uk and the US. Models can be scaled up or down in your slicer. I would always recommend cutting a thin section of the helmet at its tightest point and doing a sizing test print to make sure before doing a full print.

Will they fit on my printer?

Yes… but they may need cutting into parts first. Even when I can fit an entire helmet on a printer, I will still usually cut the model into three parts, print seperately and glue it back together to avoid any print failures and wasted filament.

Do you design your own files?

Yes. I work with some genius 3D designers to create the files to my specifications, and as they will probably tell you - I’m an OCD Micro managing nut! I like things to be aesthetically beautiful, accurate as well as printer and build friendly to make all stages as efficient as possible. Im basically completely autistic and an artist.

Thanks for stopping by!